Support


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    Your mail will be sent to our Sales team in Bahrain
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    Our team is available 7/7

    From orders inquiries to general questions our team is available for you around the clock. Feel free to contact us by email or on the chat.

     

    Country specifications

    • Bahrain - [08h00 - 23h00]
    • Kuwait - [08h00- 00h00]
    • KSA - [08h00 - 22h00]
    • Qatar - [08h00- 22h00]
    • UAE - [08h00- 23h00]

    Frequently Asked Questions

    u

    Can I place an order without creating an account?

    In order to provide you with the highest quality of service, we require all customers to sign up before placing an order.
    u

    What is JC Credit?

    Each JC Credit bundle offers you additional bonus credit that can be redeemed towards all future orders. It simply saves you time and makes ordering easier, faster, and cost effective.
    u

    I made a mistake when adding items to my order, what do I do?

    Don’t worry! All Justclean laundries will verify items and quantities, then edit your item breakdown within the application if need be.
    u

    Can I change the type of the order from normal service to be a fast service order and vice versa?

    If you want to change the order type just place a new order with the type that you want and we will cancel your old order as a duplicate with the new one as per your request.
    u

    How do I know the best way to clean my items?

    You can refer to the care label on the items or, if you are unsure, you can trust the years of experience of our laundry experts.
    u

    How do I know if you can clean a specific type of clothing?

    If you can’t find a suitable category in the application then you can notify us by calling us, start a live chat or send us your request via email. We will do our best to find a solution to your inquiry, or connect you with a laundry that best fits your needs.

    "I used the app when I was in Dubai for few days to clean suits. Great and reliable services. However, a more advanced search engine (using several criteria) would be welcome." - JS Gourdet

    "I have more laundries to browse with different prices with free pickup and delivery, the good thing is the prices of the laundries are same. " - Fahad Z.Ahmad

    " Makes life so convenient as i no longer have to spend my weekends doing laundry." - Nidin Pereira

    "Unique idea and creative one , but if we can get more explanation about the laundry bag , it's confusing us and the laundries hope they improve in the future!" - Mohamed Elchaar

    " With living in Dubai there is no shortage of laundromats and laundry apps. Just clean's fast service (4 hour turn around time) saved me a day or even 2 of waiting." - Rafey Hashmi

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