The most reliable protection in cleaning.
Included in every booking, Free for all bookings.
Only on justclean.
In the unlikely event your booking has not been carried out then justclean will refund your order and compensate you with extra credit to use on your next order
If you order any of our providers can not full-fill your booking justclean will provide free assistance and advise on what to do including refunding and compensation
All bookings through the justclean platform have price guarantees and any price miss leading or miss information relating to a booking or service justclean will refund your order and the order amount will be compensated on behalf of the service provider
Any one with or without a live booking on the justclean platform has access to both our customer support and self service help center
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justsecure is an all-inclusive protection included in every booking, it includes protection from booking cancelations, miss leading pricing and other issues like damaged items or refunds as well as 24/7 support and self service help center.
If an issue appears during any type of booking you have made, you can most likely resolve it through our self service help center, if you feel like speaking to some one you can contact our support team and they will be ready to support you immediately, justsecure refunds and compensation are made within 48hrs of reporting an issue
justsecure covers and protects you from many issues you may face during a booking, like an item being damaged or theft during a home cleaning appointment, but it doesn't extend to more minor inconveniences like unwrapped footwell matts in your car.
justsecure was built based on service provider feedback, to make it clear in terms and conditions to protect both the service provider and customer, this way justclean customers are rapidly satisfied without waiting time and all service providers agree upon signing up to justclean to the justsecure coverage and protection
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