justSECURE

The most reliable protection in cleaning.

Included in every booking, Free for all bookings.

Only on justclean.

justsecure provides protection for all customers booking through the platform

Booking protection guarantee

In the unlikely event your booking has not been carried out then justclean will refund your order and compensate you with extra credit to use on your next order

Order fulfilment guarantee

If you order any of our providers can not full-fill your booking justclean will provide free assistance and advise on what to do including refunding and compensation

Booking price guarantee

All bookings through the justclean platform have price guarantees and any price miss leading or miss information relating to a booking or service justclean will refund your order and the order amount will be compensated on behalf of the service provider

24/7 support & self service help center

Any one with or without a live booking on the justclean platform has access to both our customer support and self service help center

Only justclean gives you justsecure

justclean

competitors

Booking protection guarantee

Order fulfilment guarantee

Booking price guarantee

24/7 support & self service help center

Every booking comes 

with justsecure

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Your questions,

answered

Can’t find what you’re looking for?

Visit our Help Center

  • What is justsecure?

    justsecure is an all-inclusive protection included in every booking, it includes protection from booking cancelations, miss leading pricing and other issues like damaged items or refunds as well as 24/7 support and self service help center.

  • How does justsecure works?

    If an issue appears during any type of booking you have made, you can most likely resolve it through our self service help center, if you feel like speaking to some one you can contact our support team and they will be ready to support you immediately, justsecure refunds and compensation are made within 48hrs of reporting an issue

  • Are there issues that aren’t protected by justsecure?

    justsecure covers and protects you from many issues you may face during a booking, like an item being damaged or theft during a home cleaning appointment, but it doesn't extend to more minor inconveniences like unwrapped footwell matts in your car.

  • I'm a service provider am i covered and protected?

    justsecure was built based on service provider feedback, to make it clear in terms and conditions to protect both the service provider and customer, this way justclean customers are rapidly satisfied without waiting time and all service providers agree upon signing up to justclean to the justsecure coverage and protection

We've got your back

justclean is here to help make all your daily cleaning needs a positive, easy experience.

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