Our partners have completed millions of bookings through the justclean app across Kuwait, Qatar, Saudi Arabia, Bahrain and the United Arab Emirates.
Our partners have an average rating of 8.5 from our customers
Your satisfaction is our number one priority, if you are not satisfied we will work to make it right, Our experienced customer service agents are available 24 hours and 7 days a week, justclean customer guarantee policy only applies when you book directly through the justclean platform
We quality check each service provider that requests to join justclean, we also hand pick partners based on market ratings and officially operating companies.
Complete justclean’s quality team bookings to check quality, commitment and customer service, each partner will be put through multiple scenarios for the quality team to have a 365-degree view of how the company operates.
All partners operating on the justclean platforms must have official corporate documentation, complete an interview and have the capacity to serve justclean’s fast growing platform.
The final step before a partner can stars to serve justclean customers they must pass all the required training programs for the service they will offer on the justclean platform.
justclean assists each partner for their first 100 orders, if the partner rating averages less than 8.0, the partner can only restart the onboarding process if the rating is higher than 7.0, any less than the partner will be suspended.
justclean provides service providers that are safe and reliable for you to book their services, as we are all humans mistakes can happen. Our aim is to provide you with support at any time of the day, we provide with each order a refund and compensation policy that provides confidence to the customer when ordering through the justclean platform.
Our help center is available to you 24/7 for any assistance, support or help you require.